How can we help you?

Most common questions
Frequently asked questions
Catering entails delivering food, beverages, and exceptional service to groups in a variety of settings, including banquet rooms, special event venues, hotels, educational campuses, corporate offices, parks, beaches, parking lots, and film productions. Essentially, we can cater to any location where groups gather to enjoy a meal together.
Delivery catering services are typically straightforward: a driver delivers the food to the specified location and brings it to the service area. In our case, this might involve navigating secured areas with detailed instructions or a simple entry into an office or apartment building with parking out front. Our delivery service includes assistance with setup—no drop and dash here. Our driver will help position everything in a suitable location and, if timing allows for food safety, assist with arranging the setup.

We want to make sure you’re set up for a successful event. Before we confirm the order, we include a conversation with an intelligent event producer who can help you to think through the menu for your event including your food quantities, disposables, layout, timing, onsite equipment, and any challenges in getting the food into your building or home.

Stellar then offers a professional and trained group of delivery drivers that make sure that you're set up for success, who:

  • Ensure all the items you've ordered are thoroughly checked both before they leave our kitchen and before you start enjoying your event.
  • can navigate the parking, security, and hallways of corporate offices and large buildings
  • Bring suitable containers and packaging to keep your food at its peak quality when guests arrive—ensuring no soggy fries!
  • We will check off your order with you and assist in setting out the food on your platters or displays if needed. Our team members are present to address any concerns or questions directly with your event producer. (This isn't a third-party delivery driver who hands you a bag and leaves.)
  • Guide you through the instructions to serve your food in the most appetizing way at the time of your event.

Absolutely! We're delighted to discuss various options, including dessert assortments, dessert stations, cutting cakes, and other sweet delights that complement your savory offerings perfectly.
For smaller holiday parties, we recommend opting for a selection of gourmet appetizers and a variety of festive desserts to create a delightful, shareable experience.
We apply a 10% service fee to all drop-off orders.
To secure your order, we require a 50% deposit at the time of ordering, with the remaining balance due three days prior to pickup from our store. We accept Visa, MasterCard, American Express, Discover, corporate checks, and cash as forms of payment. Please note that we are unable to accept personal checks.
We specialize in creating custom menu items tailored to match your event's theme, ensuring every dish aligns perfectly with your vision. Our team collaborates with you to design unique culinary experiences that enhance the ambiance and leave a lasting impression on your guests.
We unfortuanately don't offer tastings of our menus.
We cater seven days a week, serving all five boroughs of New York City, including Manhattan, Staten Island, Queens, the Bronx, and Brooklyn. Additionally, we extend our services to Suffolk and Nassau counties on Long Island, ensuring your event is covered no matter the location.
If you need to cancel your order, please provide at least 24 hours' notice. Stellar Catering will make every effort to accommodate changes and cancellations. However, due to the perishable nature of our products, cancellations within 24 hours of delivery may incur a full charge. All cancellation fees are subject to manager approval.
A half tray of food typically feeds 8 to 10 people, while a full tray can serve 12 to 15 people.
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